AI can be confidently wrong, and staff may paste things into it they shouldn't. Neither is a reason to skip it. These guides cover what data to keep out, how to set simple team rules and why a person should check anything that matters.
Use AI without putting customers or your business at risk
- Is AI safe to use with customer data?
- A free one-page AI policy for your team
- Get your team using AI the same safe way
Common questions
Is it safe to put customer data into ChatGPT?
Use a business account with data controls, and keep health records and card numbers out.